Frequently Asked Questions

Everything you need to know about shopping with Ubqari Store.

How do I determine the right size for my clothing?

Each product page features a detailed size chart. We recommend measuring yourself and comparing it to our guide, as our contemporary fits may vary slightly between collections.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our Returns Portal to start your request and receive a prepaid shipping label.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days depending on your location. Express shipping options are available at checkout for faster delivery within 1-2 business days.

What payment methods do you accept?

Ubqari Store accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options through Klarna and Afterpay.

Can I track my order in real-time?

Yes, once your order is dispatched, you will receive an email confirmation with a tracking number and a link to monitor your package's journey.

Are the colors of the products accurate to what I see on screen?

We strive to display our product colors as accurately as possible. However, due to different monitor settings and lighting conditions during photography, slight variations may occur.